Shipping Policy

Thank you for shopping at Drexarthy.com. We are committed to delivering your premium denim products quickly, securely, and reliably. Please review the following shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-volume periods (e.g., sales, holidays), order processing times may be slightly delayed. We appreciate your patience and understanding.

2. Shipping Rates & Delivery Estimates

We offer standard and express international shipping options depending on your location. Shipping charges for your order will be calculated and displayed at checkout.

Express shipping is available in select countries for an additional fee.

Note: Delivery times are estimates and may vary due to customs processing, carrier delays, or other unforeseen factors.

3. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become active.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are not included in the purchase price or shipping cost and are the buyer’s responsibility. We recommend checking with your local customs office for more information.

5. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue as quickly as possible.

6. Address Accuracy

Please ensure your shipping address is correct at the time of checkout. We are not responsible for packages delivered to incorrect or incomplete addresses.

📩 Questions?
If you have any questions or concerns about our shipping process, feel free to contact our customer service team at:
[email protected]